Frequently Asked Questions
If you can’t find what you are looking for please use the form at the foot of this page for a quick response.
How accurate is WOWinflow?
WOWinflow is extremely accurate. WOWinflow learns how each of your customers pay you (their payment patterns and behaviour, including their customer payment run cycle dates - electronic, cheque run cycle dates, direct debits, historic patterns such as end of month +30 days etc, payment days from receipt of invoice etc.), and uses this intelligence to predict and plot when your clients will pay future invoices. These predictions are very reliable and if any of your customers payment patterns change, WOWinflow warns you immediately, as there might be a problem with an invoice or they might be having cashflow problems.
Can I check that everything will work before I subscribe?
Yes! When you register for free, the first thing WOWinflow does is check your accountancy package connects with WOWinflow. We confirm that your connection works before you can subscribe.
How do I get the best out of WOWinflow features?
WOWinflow is fully automated so we do all the hard work & time-consuming tasks, so you don't have to. To help, we've created feature videos (see features page or help & support pages) to walk you through how each feature works, so you can get the best insights and data for your business.
Is my data secure?
Yes! You can rest assured that all your data is secure. Data exchange with your accounting software is encrypted and communications are digitally signed. All traffic between your browser and our site is encrypted, we have Extended Validation Certification and our services are securely hosted in the cloud with Amazon Web Services, offering a data centre and network architecture built to meet the requirements of the most security-sensitive organisations.
WOW Intelligence Ltd is registered as a data controller with the Information Commissioner’s Office in the United Kingdom under Company registration number 10861797 as ICO registration reference: ZA454197.
Do you offer a free trial?
Yes! We offer a totally free Test Drive of WOWinflow, with unlimited access to all features for 14 days. There's no commitment and no credit card required. Click here to get started!
Which Accountancy Software does WOWinflow work with?
WOWinflow plugs-in to Xero, QuickBooks, Sage One and Sage Business Cloud. If you don't use any of these, don't worry, we'll be adding more cloud accounting platforms soon. Let us know which cloud accountancy platform you use, and we'll let you know as soon as WOWinflow is available for it - Click Here.
Does WOWinflow change anything in my accounting software?
No! WOWinflow doesn't change anything. WOWinflow only analyses historic invoice data and then uses machine learning artificial intelligence to produce highly accurate predictive data and insights.
How many users can I have?
You can have an unlimited number of users per company subscription and you can choose to invite other people in your organisation to get the benefits of WOWinflow. These may include Directors, Finance, Credit Control, Sales, and your external Accountants & Bookkeepers (and vice versa).
Can I add or change user permissions?
Yes! The account owner can add users and apply permissions to each user. You may wish to provide full permissions to certain colleagues across the whole account or restrict colleagues only allowing them admin permissions and/or access to specific company information.
How / when will I get billed?
If you choose monthly billing, you will pay the monthly amount when you subscribe and then every month until you unsubscribe. If you choose annual billing (20% discount), you will pay the annual amount when you subscribe and then every year until you unsubscribe. You are billed per subscribed company so if you have 1 company there's 1 subscription, if you have multiple companies or are an accountant or bookkeeper, you will be billed for each subscribed company when you subscribe them to your WOWinflow account.